Happy ReNew Year!

We’re all just one Etch-a-Sketch shake from resetting our New Year! “Less is More” “The ability to simplify means to eliminate the unnecessary so that the necessary may speak.”- Hans Hoffman Welcome to the New Year, a time for new beginnings, fresh starts. I like to look at it as the lucky moment we all have…

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Let There Be P’s on Earth

Today, Ask Yourself About the Four “P’s”: Positive, Polite, Professional, Proactive: How many of the four Ps can I practice in my next interaction? In all my interactions? Quote: “The glue that holds all relationships together – including the relationship between the leader and the led is trust, and trust is based on integrity.” Brian Tracy Distilled Nugget: Practice…

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Employee Engagement: Making Your Staff Rock Stars is Critical to Client Care & Bottom Line!

No doubt it’s been a few tough years for many.  Organizations are asking staffs to do more with less.  It is also a tall order to steadfastly recognize, measure and uphold employee engagement.  Hard working professionals are especially vulnerable to burnout and disengagement, making it difficult to improve client satisfaction and care quality.  In fact daily stress, compassion fatigue,…

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Motion vs Progress

“Nothing is easier than being busy, and nothing more difficult than being effective.”  -Alex MacKenzie Busy, busy, busy—flying round and round, but what do you have to SHOW for it? Know the difference between MOTION and PROGRESS by first deciding what metric or RESULT means you’re moving forward. Ask an AM (Before) and PM (After)…

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75/25 Rule

75% of dealing with difficult people and situations is understanding. 25% of dealing with difficult people and situations is skill and technique. The good news is it’s something we can all improve upon; most of us are not born with the ability to handle the sticky wickets among us. Practice every chance you get, as…

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